Make sure that the cable is connected correctly to both the charge point and the car and make a note of the LED indicator colour. Check car settings are correct via onboard display or car App.
Refer to the LED indicator list (below) for details.
Flashing Green: Randomised delay is active (up to 10 minutes), wait for delay time to expire or force charge using RFID card or APP.
Flashing Blue: Bluetooth mode active or charging session is waiting for authorisation. Present authorised RFID card or start session using App.
Flashing Blue then Red: Charging session will begin once off-peak time has been reached. Wait for off peak time or force charge by presenting RFID card or APP.
Constant Red: Error has occurred, remove charging cable, power cycle charger and try session again. If LED remains red, contact customer support.
Flashing Yellow: Anti tamper switch has been activated, check the front cover, close and secure front cover to close switch. Ensure switch is closed to stop notification.
Flashing Red three times: RFID card is not authorised. Charger LED will flash three times when an unauthorised RFID card is presented. Authorise card or use app to start/ stop session.