If you need to manually release the cable lock, follow these steps:
1. Open the Electric Miles app.
2. Select the charger on the Zone page.
3. You will be directed to the charger dashboard screen.
4. At the bottom of the screen, locate the charger settings.
5. Tap on charger settings.
6. You will find the cable lock option.
7. Disable the toggle to unlock the cable.
8. Now, push in the cable and pull it out